Effective Date: 11/16/2023
Thank you for using Presspool.ai. We regret to see you considering cancellation, but we understand that our users’ needs may change. This policy outlines the terms and conditions for canceling services with Presspool.ai.
1. How to Cancel Your Service:
To cancel your Presspool.ai service, please submit a cancellation request via your account dashboard under the 'Account Settings' section. Alternatively, you can reach out to our support team directly through our Contact Page with a clear statement of your intent to cancel.
All cancellation requests must include your full name, account information, and the reason for cancellation to ensure accurate processing.
2. Timing of Cancellation:
Cancellation requests will be effective at the end of your current billing cycle. Services will remain active until that time.
To avoid charges for the next cycle, please ensure your cancellation request is submitted at least 7 days before your next scheduled billing date.
3. Final Billing:
Upon cancellation, your final bill will include charges for the current billing cycle during which the cancellation request was made.
No further charges will be applied to your account after the end of the current billing cycle.
4. No Refunds for Partial Use:
We do not issue refunds for partial use within a billing cycle. If you cancel during a billing cycle, you will not receive a refund or credit for any remaining days in the billing period.
5. Prepaid Services:
If you have prepaid for services, please contact our support team to discuss any eligible refunds as per our Refund Policy.
6. Responsibility for Cancellation:
It is your responsibility to ensure that all necessary data and content are secured from your account before the cancellation takes effect. Presspool.ai will not be liable for any loss of data post-cancellation.
7. Account Reactivation:
If you wish to reactivate your service after cancellation, we would be happy to welcome you back. Please note that reinstatement may be subject to the current terms, pricing, and fees.
8. Modifications to the Cancellation Policy:
Presspool.ai reserves the right to modify this Cancellation Policy at any time. We will notify users of significant changes through our platform notifications or via email.
9. Contact Information:
If you have any questions about this policy or need further assistance with the cancellation process, please contact us at our Support Page.
By using our services, you are agreeing to this cancellation policy. We encourage you to read this policy in full and contact us if you have any questions.